“Tom, I just wanted to thank you for all your help and advice with regard to the recent delivery of my new VW Caddy Maxi Life. As a repeat customer, I was grateful for the time you spent with me describing the new features on the vehicle and for accompanying me on two test drives around Dungannon. I particularly appreciated your thoughtfulness in telephoning me on a Saturday morning to check up on how the vehicle was performing – this was above and beyond the call of duty! Many thanks again for your efficient and comprehensive service”.